Privacy Policy

Last Updated: July 2026

At Sharon Morrow, your privacy matters. I am committed to protecting your personal information and being transparent about how your data is collected, used and stored.

This Privacy Policy explains how I collect, use and protect your personal information when you visit this website, enquire about my services, purchase products, attend workshops or coaching sessions, or subscribe to my mailing list.

By using this website and my services, you agree to the terms outlined in this Privacy Policy.

Who I Am

Sharon Morrow provides coaching, hypnotherapy, wellbeing programmes, corporate wellbeing services, online courses, digital products and fitness coaching.

For any questions regarding this Privacy Policy or your personal data, please contact:

Sharon Morrow | [email protected] | sharonmorrow.co.uk

What Information I Collect

Depending on how you interact with me, I may collect:

Personal Information

Name

Email address

Telephone number

Postal address (where required)

Date of birth (where relevant)

Emergency contact details (if applicable)

Health Information

Where you receive coaching, hypnotherapy, fitness or wellbeing services, I may ask you to provide health and lifestyle information that helps me deliver services safely and appropriately.

This may include information relating to:

Medical history

Medications

Lifestyle

Injuries

Mental wellbeing

Health questionnaires

This information is treated as sensitive personal data and is only collected where necessary and with your consent or another lawful basis under UK GDPR.

Payment Information

Payments may be processed securely through third-party payment providers. I do not store your full debit or credit card details.

Website Usage Information

When you visit my website, I may automatically collect information including:

IP address

Browser type

Device type

Pages visited

Time spent on the website

Referring website

This helps improve website performance and user experience.

How Your Information Is Used

Your information may be used to:

Respond to enquiries

Deliver coaching, hypnotherapy or wellbeing services

Process bookings and payments

Provide online courses or digital downloads

Send appointment reminders

Manage client records

Provide customer support

Improve my website and services

Meet legal and regulatory obligations

I only collect information that is relevant and necessary.

Marketing Communications

If you choose to join my mailing list, download a free resource, register for an event or purchase one of my products or services, I may occasionally send you emails containing:

Wellbeing tips

Coaching advice

New programmes

Events

Workshops

Promotions

Relevant business updates

You can unsubscribe at any time by clicking the unsubscribe link in any email. I will never send marketing emails where I do not have an appropriate legal basis to do so.

Lead Magnets, Quizzes and CRM

To help provide relevant resources and improve your experience, I may offer free downloads, quizzes, assessments, webinars or other lead magnets through my website or social media.

When you choose to access one of these resources, I may ask you to provide personal information such as your name and email address. This information is used to:

Deliver the resource or quiz results you requested.

Send follow-up emails containing additional guidance, insights or related content.

Recommend products, services, coaching programmes, workshops or events that may be relevant to your interests.

Improve future content and customer experience.

If you complete an assessment or quiz, your responses may be stored securely alongside your contact details to personalise the feedback, recommendations and communications you receive.

Your information may be stored securely within my Customer Relationship Management (CRM) system and email marketing platform to help manage enquiries, bookings, customer relationships and communications. I only use reputable service providers that comply with applicable data protection legislation and process your information on my behalf.

You are under no obligation to provide this information, and you may unsubscribe from marketing communications or request the deletion of your personal data at any time by contacting me directly or by using the unsubscribe link included in marketing emails.

Legal Basis for Processing

Under UK GDPR, I process your personal information using one or more of the following lawful bases:

Your consent

Performance of a contract

Legitimate interests

Compliance with legal obligations

Sensitive health information is processed only where legally permitted and necessary for the delivery of services.

Sharing Your Information

Your information will never be sold. I only share information where necessary with trusted service providers who help operate my business, such as:

Payment processors

Booking systems

Email marketing platforms

Website hosting providers

Accounting software

Customer relationship management (CRM) systems

Online learning platforms

These providers only process your data on my behalf and are required to comply with UK data protection legislation. Information may also be disclosed if required by law.

Data Security

I take appropriate technical and organisational measures to keep your information secure and prevent unauthorised access, loss, misuse or disclosure.

While every effort is made to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

How Long I Keep Your Data

I only retain personal information for as long as necessary. Retention periods depend on the type of information and the services provided.

Certain records, including health screening forms, coaching notes or financial records, may be retained where required by professional standards or legal obligations.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR you have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your information where appropriate

Restrict processing

Object to processing

Withdraw consent at any time (where processing is based on consent)

Request a copy of your personal data

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact me using the details above.

Cookies

This website uses cookies to improve your browsing experience.

Cookies help me:

Understand how visitors use the website

Improve website performance

Remember preferences

Measure marketing performance

The website may also use cookies and tracking technologies provided by trusted third parties, including analytics and advertising platforms. You can control or disable cookies through your browser settings. Please note that some website functionality may be affected.

Analytics and Advertising

This website may use tools such as:

Google Analytics

Meta (Facebook) Pixel

Other analytics or advertising services

These tools help understand website traffic and improve marketing performance. They do not identify you personally unless you voluntarily provide your information.

Third-Party Websites

This website may contain links to external websites. I am not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting personal information.

Social Media

I may share photographs or videos from workshops, retreats or events on social media or within marketing materials.

Where individuals are identifiable, permission will be requested wherever appropriate. If you appear in any published content and would like it removed, please contact me and I will respond promptly.

Children's Privacy

My services are intended for adults unless otherwise stated. I do not knowingly collect personal information from children without the appropriate consent of a parent or guardian.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or business practices. The latest version will always be published on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Sharon Morrow - [email protected]

sharonmorrow.co.uk

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